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DURING YOUR STAY
 

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Confidentiality:

  • Identify one family member as the individual to whom the patient’s prognosis and related care will be communicated.

  • It is the responsibility of that individual to relay information to other family members concerning the patient’s condition.

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Your hospital room:

Most of our rooms include the following:​

  • Electronically operated beds

  • Bedside table and lockable cabinets for your personal belongings

  • Smart TV

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Valuables:

  • We strongly recommend that you leave all your valuables at home.  Cintocare does not take any responsibility for the loss of valuables.  

  • On transfer to High Care or ICU, you will only be allowed to take your toiletries with you.

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Meals:

  •  Catering Holdings | Hotel Division will take care of your dietary needs during your stay.

  • If you would like to request a special meal eg. kosher or halaal, please indicate so during your admission to the hospital.

  • You will receive 3 meals daily. 

  • Certain conditions or treatments may require that your doctor prescribes certain dietary items for you.

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Smart TV:

  • A television is provided in every room. Provision is made for earphones. 

  • You will receive a free set of earphones with admission.

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Wifi:

  • Use the Cintocare Guest network

  • Open network for patients & guests – no password required

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MIRA:

Trading hours:

  •             Monday – Friday          -          06h30 - 17h30

  •             Saturday                     -          06h30 – 16h00

  •             Sunday                       -          Closed

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Menlyn Maine:

  • You can access Menlyn Maine Central Square through the link next to MIRA Coffee Shop on Level 4.

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Accommodation near Cintocare:
 

  • If your family need accommodation during your hospitalisation, kindly contact Cintocare Reception for more information.

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